We had a water heater installed…. the company was able to respond to us on the same day that we made the initial phone call and they followed up with an email that contained confirmation of a visit and also a picture and information on the individuals who would be entering our home. The initial salesperson was extremely polite and explain things to our satisfaction. The follow-up visit was made by the installation technician… who was also professional and polite…. and install the water heater and then explained warranties.
We would recommend this company to anyone who is in need of a water heater replacement.